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Community Action Partnership of Western Nebraska
Gering, NE, United States
30+ days ago
Community Action Partnership of Western Nebraska
Gering, Nebraska, United States
30+ days ago


Job Title: Reproductive Health Education and Outreach Coordinator/Medical Support Staff

Reports to: Reproductive Health Program Manager

Areas of Responsibility: Manage and maintain an education and outreach program for Reproductive Health Program (RHP) clients. The Education and Outreach Coordinator will build community relationships to increase the awareness of sexual health, sexuality, STI testing and treatment, family planning services for women and men, preventive screening, and reproductive rights and education. Assist Reproductive Health patients from intake to checkout for nursing and provider visits meeting the needs of the patient. Ensure patient satisfaction with emphasis on customer service as well as completion of clinical data entry of all required agency forms. The MSS must monitor electronic medical chart for accuracy and continuity. Deliver healthcare services for the Reproductive Health Program under the guidelines of the Federal Title X grant.

Maior Duties:

1. Play an active role in patient services using the provider led, team-based Patient-Centered Medical Home Care Model.

2. Work as an essential member of the provider team to achieve and maintain a high level of patient care within a fast-paced high-volume environment. Ensure patients receive care in an efficient, effective, and courteous manner, supporting patient care that is "accessible, continuous, comprehensive, evidence-based, family-centered, coordinated, compassionate and culturally effective."

3. Implement educational programs and build professional relationships within Community Action Partnership of Western Nebraska (CAPWN) Health Center’s covered counties by providing education and resources to the communities. Design, implement, and manage community education programs, including social media and RHP website efforts, that reach targeted populations. Increase awareness through collaborative partnerships and participation in community health and street fairs/events. Document, report, and maintain adequate records related to education and outreach activities.

4. Develop collaborative relationships with private health services to conduct patient referrals effectively and efficiently.

5. Maintain proficiency in knowledge and skills that are necessary to execute and administer an educational program; stay current on recent evidence-based information regarding family planning, sexual health, sexuality, preventive screenings, reproductive rights and education, family communication, educational approaches to children, teens and parents, sexuality, and developmental disabilities.

6. Follow clinic procedures and workflows including but not limited to; scheduling, billing processes/building cases, rooming, collecting vital signs, laboratory specimen collection and processing, AlC/blood sugar, patient check out and clinical data entry in the electronic health record.

7. Implement procedures for accurate and timely maintenance of patient’s electronic health record, including but not limited to reviewing and monitoring of records for missing forms and data updates.

8. Complete coding sheets; submit, manage, and follow up on patient payor submissions.

9. Work in collaboration with the Nebraska Family Planning Education and Outreach Coordinator to meet the required reproductive health measurements; provide quality services to family planning users ensuring compliance with federal and state guidelines as well as the Adolescent Health Project and Contraceptive Access Project requirements.

10. Conduct screenings and intake evaluations consisting of highly personal information related to reproductive health issues and STD’s.

11. Provide HIV and other STD testing, treatment, and counseling.

12. Act as a patient advocate and practice effective patient communication, patient population management, and test tracking; support patient care by coordinating services with both community resources and other CAPWN program areas.

13. Maintain a positive and professional attitude, striving to openly communicate with co-workers and patients, breaking down communication barriers when necessary.

14. Utilize the Electronic Medical Record (EMR) to assist in the delivery of quality care and track patient care.

15. Follow all federal and state program requirements in the delivery of care; comply with reporting requirements for all applicable funders.

16. Attend meetings, in-services and training as required.

17. As a CAPWN team member, dedicate your energy to providing high quality, value-added customer service and care to our clients. Embrace the CAPWN Code of Conduct, practicing integrity, strong communication and respect for leaders and peers. Engage with the team and commit to improving and nurturing the health and well-being of the Western Nebraska Communities we serve

18. Perform other duties as assigned.

Working Conditions:

• Well-lit, temperature-controlled clinical setting, with standard medical and office equipment available.

• Work requires meeting deadlines.

• Work in a standard clinic setting with interruptions and interactions.

• May be required to work irregular hours.

• The noise level in the work environment is average.

• Fast paced working environment

Physical Requirements:

• Ability to frequently bend, stoop, squat, walk and pull drawers.

• Manual dexterity sufficient to operate office and medical equipment.

• Must regularly talk, hear, and have close vision ability to record and communicate appropriate documents and records.

• Ability to push a patient in a wheelchair.

• Occasionally lifting and carrying up to 30 pounds.


Minimum Qualifications:

Grade: 11

l. High School diploma or GED.

2. Basic Nursing Assistant certification.

3. Current CPR certification.

4. Knowledge of office procedures and methods including telephone communications, office systems and record keeping, use of computer with at least one year of experience.

5. Strong interpersonal and initiative skills.

6. Proficient level of oral and written communication skills.

7. Physically and mentally able to perform duties.

8. Bilingual in English and Spanish PREFERRED

Grade: 12

l. Meet the minimum qualifications above, with:

2. Medical Assistant Certification

3. One year of experience of office procedures and data entry or three years MSS experience, preferably in a health clinic setting.

Grade: 13

1. Meet the minimum qualifications above, with:

2. An associate degree.

3. Three years of experience of office procedures and data entry or five years MSS experience, preferably in a health clinic setting.

Job Information

  • Job ID: 59952087
  • Location:
    Gering, Nebraska, United States
  • Company Name: Community Action Partnership of Western Nebraska
  • Position Title: RHP Education and Outreach Coord-MSS
  • Job Function: Outreach / Enrollment
  • Job Type: Full-Time

Please refer to the company's website or job descriptions to learn more about them.

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